Privacy Policy

Privacy Policy Overview

This Privacy Policy outlines how we collect, use, and protect personal data in relation to our services.

Data collected only as described in this policy
Your rights and options are detailed below
Questions handled via our contact channel
User Rights

User Rights

These rights include access to data, rectification, and deletion, among others, as permitted by law.

Users have specific rights regarding their personal data, subject to applicable laws.
Requests

Exercising User Rights

We aim to respond to all verified requests regarding user rights within a reasonable timeframe.

Requests to exercise user rights will be addressed in accordance with applicable legal requirements.
Data Retention

Data Retention Policy

Data retention periods are determined based on legal requirements and the necessity for operational purposes.

We retain personal data only as long as necessary for the purposes outlined in this policy.
Policy Updates

Policy Updates

Users will be informed of updates to this policy via announcements on our website or direct notifications.

We will notify users of significant changes to this policy through appropriate communication channels.
Privacy Office

Contact Information

Email
support@norvorsolsolvelvel.life
Phone
+84 277555816
Address
Số 13A, Phố Đào Duy Từ, Hà Nội Old Quarter, Hàng Buồm, Hanoi, Hanoi, 11010
General Inquiries
support@norvorsolsolvelvel.life
01

Data Collection Practices

We collect personal data such as names, email addresses, and usage data to facilitate course enrollment and improve user experience.

The categories of data collected depend on user interactions with our courses and services.
02

Data Sources

We gather personal data from users when they create accounts, enroll in courses, or interact with our content.

Data is obtained directly from users during registration and through their engagement with our platform.
03

Types of Cookies Used

Essential cookies are necessary for the website to function, while performance and functionality cookies enhance user experience.

Cookies may be categorized as essential, performance, or functionality cookies.
04

Cookie Management

Cookies are used to enhance user experience and analyze site usage, and users have control over their cookie settings.

Users can manage cookie preferences through their web browser settings at any time.

Purposes of Data Processing

We utilize personal data to enhance user experience, facilitate communication, and comply with legal obligations.

Personal data is processed for purposes including course delivery, user support, and service improvement.

Data Sharing with Third Parties

All third parties are required to adhere to confidentiality agreements and use data solely for specified purposes.

We may share data with trusted third parties who assist us in providing our services.